One command center for the installer's entire operation.
From billing and analytics to alarms and customer support — everything happens in the Barricade Backoffice. A real-time dashboard built for control, insight, and simplicity.
From managing customers
and alarms to tracking revenue and resolving issues — Barricade’s Backoffice gives installers an all-in-one control center for building a better security business.
Simplified Subscription Management & Real Revenue Tracking
Manage subscription tiers and pricing
Generate invoices with one click
Monitor payment status and overdue balances
Full revenue overview from all companies and users
Power BI integration with 150+ tracked data points
Track every billing event across users and services
The installer can track all operations — from installation to ongoing service.
Monitor all devices, equipment status, and alarm activity
Identify failures and performance issues
Analyze trends and service request frequency
Understand what's happening — and what needs to happen next
Track all your operations from install to service
Close the Gap Between the Installers and the End User
Handle service requests quickly from the Backoffice
Two-way communication between the installer support team and end-user app
Integrated chat, ticketing system, and private notes
Track and resolve issues with full context
Insightful analytics and user-level access control — fully built in.
Barricade Backoffice doesn’t just give you raw data — it turns your operations into clear, actionable insights. From real-time event tracking to Power BI dashboards, you’ll know what’s happening, where, and who’s responsible. Add role management to that, and your entire team stays secure and focused.
150+ Tracked Data Points
Get deep visibility across alarms, revenue, users, and device performance.
Role Management
Assign specific access levels for admins, technicians, or support staff — securely and easily.
Change user Role
You are about to change user role from a company. Are you sure you want to change the role
Users & Locations
View, manage, and filter users across multiple client sites and physical zones.
Power BI Integration
Track Activities
User Management
Live Alarm Feed
Equipment Failure Detection
Event History
Good Operational Overview
One place for every customer, company, and subscription.
Barricade’s built-in CRM helps you manage homes, assign service plans, and track device and user usage — all within the back office. No external tools, no added complexity.
Subscription Overview
See which clients are on what plans, with billing and usage at a glance.
Device Assignment
Assign and manage devices across clients with full traceability.
Multi-User Company Profiles
Handle different users under one organization with role-based control.
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